I am using T1 / R1 with the iQ Hub and App

How are you doing so far?

I have wired the R1 correctly to the panel and paired it successfully to the T1

Yes

No – show me

I can successfully Manage the R1 and T1 together

Yes

No – show me

I have successfully paired the T1 with the iQ Hub

Yes

No – show me

I am managing the system OK with the iQ App

Yes

No – show me

None of the above seems to work?

Please fill out and submit this form to our support desk with as much information as possible (what else is happening? What error messages are you getting?) and please attach screenshots to your form to enable a better response from one of our technicians.