I am using MD01 on its own

How are you doing so far?

I have wired the controller correctly to the mains and the heater and the controller works via its keypad

Yes

No – show me

None of the above seems to work?

Please fill out and submit this form to our support desk with as much information as possible (what else is happening? What error messages are you getting?) and please attach screenshots to your form to enable a better response from one of our technicians.